Questions
Frequently asked
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Where is SNA’AP chocolate made?
In the UAE. Since October 2026, every SNA’AP bar has been made bean to bar here, with a UAE chocolate maker, from Chef Nouel’s original recipes.
What does “The Original Recipe” on the seal mean?
That the recipe is Chef Nouel’s own work, written by him and not adapted from another product. It’s on every SNA’AP bar, whichever city it comes from.
Is this the Dubai chocolate everyone talks about?
Chef Nouel wrote the recipe that became Dubai chocolate in 2022. Two years later another Dubai brand made it famous, and a recipe only travels when someone puts it in front of the world. His first version was a different one. SNA’AP is what he did next.
What’s the difference between Dubai OG and Dubai Zero?
Dubai OG is made only for our brand collaborations. Dubai Zero, the same pistachio and kunafah made sugar-free, is coming soon as a limited edition.
Have the flavours changed?
Yes. For SNA’AP’s second year every city was rewritten for the new chocolate: Dubai, Abu Dhabi, Manila and Fukuoka.
Where are the London and Mumbai bars?
They’re no longer part of the range. You’ll still find a taste of London in Banoffee, from the Baked Collection.
How can I place an order?
Order directly on our website. For help with an order, or to customise one, message SNA’AP Concierge on WhatsApp at +971 4 395 2157.
Where else can I buy your chocolates?
Our SNA’AP chocolates are available at Dubai Duty Free and through EatSNA’AP, as well as here in our online boutique.
Do you offer customised and corporate gifts?
Yes. We create personalised gift boxes for corporate occasions, weddings and celebrations. Visit our Bespoke & Gifting page to start an enquiry.
How should I store my chocolates?
Keep them in a cool, dry place away from direct sunlight and strong odours. For the best texture, enjoy at room temperature.
Do your products contain allergens?
Full ingredient and allergen information is printed on every pack. If you have a specific allergy or dietary requirement, please contact us before ordering.
Can I add a gift message?
Of course — add your message in the bag before checkout and we’ll include it with your order.
